Because seems that sometimes users have some problems with in app purchases, I will give some guidance for using in app purchases. We did have in app purchases almost every game that we have released and this is good way to get more features to the game or get rid of ads.
Sometimes when you update or need to install new version on the game, you might notice that ads are back or ur purchased item is missing. This don’t mean that you have lost this item, you always own these kind of products. Every game and application have a restore method which you can use to restore your purchases. So you need to find this restore button and most of times this is there where you can make a purchases. And even if you try to purchase product which you already own, system will report this and you can get the product back without a payment.
If you still have a problem via restore system, then first check you have connected to the network. If you still have a problems then contact publisher support. This method is applied to iOS apps and games.
So if you have a problems with in app purchases or any other features, please take contact our support support@ccbrothers.com, we try to response soon as possible. 🙂